FAQ

01.

What exactly is The VA Ops Playbook?

The VA Ops Playbook is my personal service for helping founders, small teams, and agencies organize their operations, manage projects, and find or manage the right Virtual Assistants — so they can scale with more clarity and less chaos.

02.

Who do you work with?

I work with coaches, consultants, small agency owners, startup founders, and growing freelancers who need practical, flexible support — whether that’s organizing daily tasks, building SOPs, or finding the right VA to support their business.

03.

What’s included in your services?

My core services include:
✔️ Workflow audit & strategy
✔️ SOP creation
✔️ Project management & tracking
✔️ VA oversight & team coordination
✔️ Onboarding systems for clients or team members
✔️ VA Matchmaking — I recruit and vet your VA, you hire them directly.

04.

How does your VA Matchmaking work?

My VA Matchmaking is a one-time service where I handle sourcing, screening, and recommending qualified VAs based on your specific needs. You negotiate and pay your VA directly — no monthly markup or agency lock-in. I charge a flat fee to cover the recruitment tools, ads, and shortlisting work.

05.

Do you offer hourly or project-based options?

Yes! I offer hourly support (USD $10–12/hour) or project-based packages. Whether you need a single SOP, a short project, or a trusted partner for ongoing operations — we’ll craft a plan that fits.

06.

Can you manage my existing team or VA?

Absolutely. I can step in to oversee your VAs or remote freelancers — making sure they’re clear on priorities, tasks stay on track, and you don’t have to micromanage day-to-day details.

07.

What’s the process to get started?

It’s simple:
Discovery Call — We’ll talk about your current challenges and goals.

Proposal — I’ll create a clear plan outlining scope, timeline, and cost.

Approval & Agreement — Once approved, we sign and schedule your onboarding.

Kick-Off — We get started and keep you updated every step of the way!

08.

Where are you based, and what time zones do you work with?

I’m based in the Philippines but work with clients in the US, Canada, Australia, Europe, and beyond. I adjust my schedule to ensure clear communication and overlap with your core work hours.

09.

Do you offer a free consultation?

Yes — I offer a free Discovery Call so we can discuss exactly what you need and see if we’re a good fit before you commit.

10.

How do I get in touch?

Easy!
📧 Email: ariane@vaopsplaybook.com
📱 WhatsApp: +63 966 17 52160
🌐 Or use the Contact page here on my site — I’ll get back to you within 24 hours.